Privacy Policy

Last updated: November 2025

M-Tech MOT Centre Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

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1. Who We Are

Company Name: M-Tech MOT Centre Limited
Address: 41B Main Street, West Wilts Trading Estate, Wiltshire, BA13 4JU
Telephone: +44 1373 303033
Email: sales@mtechautomotive.co.uk
Website: https://mtechautomotive.co.uk

M-TECH Automotive Limited is a UK-based automotive specialist providing vehicle servicing, diagnostics, performance tuning, and related automotive services.
We are the data controller responsible for your personal information.

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2. Information We Collect

We may collect and process the following personal data when you interact with us:

Information you provide directly:

• Name, address, email address, and phone number

• Vehicle registration and details (for servicing or booking purposes)

• Payment details (processed securely by third-party providers)

• Messages or enquiries sent via our contact forms or email

Information collected automatically:

• IP address, browser type, and device information

• Pages visited and time spent on our website

• Cookies and similar technologies (see Section 7)

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3. How We Use Your Information

We use your personal data to:

• Provide and manage our products and services

• Process bookings, enquiries, and payments

• Communicate with you regarding appointments or enquiries

• Send important updates or information about your service

• Improve our website, services, and customer experience

• (With your consent) send occasional marketing updates or newsletters

We only process your personal data where we have a lawful basis, such as fulfilling a contract, complying with legal obligations, or where you have provided consent.

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4. Sharing Your Information

We do not sell or rent your personal data.
We may share limited information with trusted third parties that help us operate our business, such as:

• Payment processors (for secure transactions)

• IT, hosting, and website service providers

• Email and marketing providers (only if you have opted in to marketing)

All partners are required to handle your data securely and use it only for legitimate business purposes.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements.
When no longer required, your information will be securely deleted or anonymised.

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6. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access – Request a copy of the personal data we hold about you

• Rectification – Request correction of inaccurate or incomplete data

• Erasure – Request deletion of your data (“right to be forgotten”)

• Restriction – Request restriction of processing your data

• Objection – Object to how we process your data (e.g. marketing)

• Data Portability – Request transfer of your data to another organisation

To exercise any of these rights, please contact us at:
📧 sales@mtechautomotive.co.uk

If you are not satisfied with our response, you can also make a complaint to the Information Commissioner’s Office (ICO):
www.ico.org.uk

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7. Cookies

Our website uses cookies to:

• Improve website performance and functionality

• Analyse traffic and visitor behaviour

• Remember preferences such as contact form entries

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

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8. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
While we take security seriously, no system is completely secure, and you share information with us at your own risk.

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9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We recommend reviewing the privacy policies of any external sites you visit.

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10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

M-Tech MOT Centre Limited
📍 41B Main Street, West Wilts Trading Estate, Wiltshire, BA13 4JU
📞 +44 1373 303033
📧 sales@mtechautomotive.co.uk
🌐 https://mtechautomotive.co.uk